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OUR POLICIES

We look forward to showing our properties to you! To make it a positive experience for all of us, please call as soon as you know your arrival date to make an appointment. It is difficult to show a property on less than two days notice.

We are happy to provide transportation to see the properties. We also provide extensive consultation on closing, including referrals to legal and accounting advice as needed. Many former happy clients live and work in Merida and will be pleased to provide references upon request.

It is our policy to charge a small retainer for showing property. Our fee is $25 USD for a half-day and $50 USD each full day, plus gasoline expenses. (gas prices have been rising constantly and are now over $4 a gallon in Mexico). We often have to drive 90 miles or more if showing beach properties or haciendas, and never want you to feel pressured. This money goes to compensate your agent for showing costs, and will be gladly refunded to you at closing. We do understand this is not the custom in the US or Canada, but the amount of territory we cover from a small base is much larger than would be the case for agents in most other locations.

Due to recent changes in the law, we can no longer provide escrow services, but have several attorneys who will do so.

We do our best to represent the properties accurately, but rely on information given to us by the seller. As Tierra Yucatan (and the parent corporation Tierra Maya del Sureste SA de CV) cannot be responsible for any discrepancies or representations on the part of the Seller, please consult an engineer, accountant, lawyer or competent professional to verify information.

Privacy Policy

Your personal information is gathered by Tierra Yucatan (Tierra Maya del Sureste SA de CV) only to facilitate your real estate transaction.  It is shared only as needed with closing attorneys/Notarios or as may be authorized by you during the closing process. 

We do not use cookies, sell information or use it for advertising. We value your privacy and your trust, and take all steps necessary to protect your personal data. 

 

Dispute Resolution:

We are anxious to provide excellent professional service.  If for any reason you wish to comment or lodge a complaint, please reach out immediately. 

Telephone: +52 (999) 923-7615     email: info@tierrayucatan.com